When a homeowner in Newtown discovered that the power was out in both a bedroom and bathroom, they called Kato Electric to find out what was causing the problem.
The Problem
The bedroom and bathroom had suddenly lost power. With more than one area affected, the first step was to troubleshoot the circuit and trace the problem back to its source.
What We Found
During troubleshooting, Kato discovered a burnt neutral connection and a damaged electrical device. A problem like this can interrupt power to other outlets or devices along the same circuit, making it important to identify where the failure actually occurred rather than simply addressing the areas where the power went out.
How We Fixed It
Kato repaired the neutral connection and replaced the burnt device. Once the repairs were complete, he restored power and tested the circuit to make sure everything was operating properly.
The result: Power was restored to the bedroom and bathroom, and everything was working as it should before we left.
Having an Electrical Problem?
If you’ve lost power to an outlet, room, or part of your home and resetting the breaker hasn’t solved the problem, Kato Electric can help troubleshoot the issue and determine what’s causing it.
Serving Newtown and surrounding Fairfield County communities.